July 30, 2004
When People are Stupid
I spend probably 2 - 3 hours (probably more like 5-6) every day helping people absolutely free. I work for probably less than 10% of what I could be making because I work really hard to try to improve humanity and help other people.
I also wrote an ebook which is primarily aimed at helping people. I sell it for $40 when books not half as good as mine go for $97.
I want to keep the price low so most people can afford it, but by keeping it low it also means I have more sales and more customer service to deal with. I normally like to help people but occassionally you come across a really stupid customer that kinda deflates you.
first you are really discouraged at yourself as if you did something wrong, but then at the end of the day you are really discouraged at evolution. how can people read about my ebook and then send me feedback like the following???
My visa was charged 39.99 for what is pictured in the screenshot below. I received what is contained in this attachment. If I do not receive a full refund within the next 48hrs I will forward this to the FTC, The Justice department, The FBI and to my bank to begin chargeback proceedings for the fraud you are committing.
is it fairly safe to say that the person who sent me that email is going to be a failure on the web, and desevibly so for being irrational and judgmental, and not researching, etc.
I mean in my sales copy I even state that my ebook is an ebook and how that adds value.
since they wanted a physical book (vice an ebook) I recommended they try search engine optimization for dummies. its an ok book and I might have even recommended that to them normally.
combine ignorant assholes like the one listed above with the people who buy your ebook off you (after they bought it at half price through their own affiliate link) and then send you multiple 3 page scrolling emails they wany you to answer and I can see why it may be worth it for me to just stop what I am doing and make my own content site that sells a ton of ad space.
I can't make other people not be greedy, selfish, ignorant, judgmental, or dirtbags, it is just sad that for as little as I actually physically see people mentally I still see so many people who are.
on a side note that makes me happy: I saw the dumb person who left me that feedback had spyware on their computer (I know this because they sent me a snapshot of their browser when they sent me that crap email).
Posted at July 30, 2004 2:36 AM